APPOINTMENT POLICY

We work by appointment and try very hard not to keep you waiting. If your pet has a serious problem, we will see your pet on an emergency walk-in basis. We appreciate your understanding in the instance of someone else's emergency causing us to be late for your appointment. For everyone's safety, please keep your pet on a leash or in a carrier at all times.

APPOINTMENTS

Offering late evening & Saturday appointments, we are able to accommodate most busy schedules. We are open Monday – Friday 8:00 am till 8:00 pm and Saturday from 9:00 am till 1:00 pm. You may call us directly at (614) 471-2201 to schedule an appointment. If you are a new client or are a current client with a new pet, you may have your pet's records faxed to our office at (614) 471-1907 or bring them with you for your appointment.

EMERGENCIES

We work hard to provide the best service possible to you at all times. We have a veterinarian available by phone until 11:00 pm Monday through Friday and until 6:00 pm on Saturdays for phone Consultations. After our doctors emergency hours you will be referred to the Columbus Veterinary Emergency Service. Call our office for contact information.

PAYMENT POLICY

Our hospital represents a substantial commitment to the community and is supported solely by fees collected. We believe our fees are reasonable and we ask that payment be made in full at the time service is rendered. If for some reason you are unable to pay your bill, please inform the doctor before services are provided so that payment arrangements may be considered. We accept cash, checks, Visa, Master Card and Care Credit.